https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent<p>If a user is ill or on vacation, how can we re-assign all of his existing tasks to another user ? What about the new taks that will be assign to him, can we automatically transfer those to another user ?</p>enWed, 18 Mar 2015 09:17:31 -0400https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1235<p>Yes and No.</p> <p>It's possible to re-assign any tasks (try ULC or JSF workflowUI tools, they offer even GUI to these functions)</p> <p>and no, because it's better to do as said above, you don't have to re-assign these tasks. They are available for Sarah as soon as the Admin sets up a Substitution and an Absence for Thomas (admin can do it: special permissions). So when Thomas is back, he just removes his Absence, and all pending activities are back to him!</p> <p>("ongoing cases": a case consists of one or more tasks. One task is normally done or not done. So all non done tasks will be available for Sarah).</p>Tamas KISWed, 18 Mar 2015 09:17:31 -0400https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1235https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1234<p>What if Thomas breaks his legs (poor thomas) ? What happend to all his ongoing cases ? Is it possible for an admin to re-assign those ?</p>dbalasseTue, 17 Mar 2015 20:17:37 -0400https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1234https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent/1205<p>absence management has 2 parts: </p> <p>a, substitution: Sarah handles work of Thomas whenever he is on holiday</p> <p>b, absence: date when the employee (e.g. Thomas) is on holiday</p> <p>if both of these are set, then all tasks of Thomas are available for Sarah to handle them as if all of them would belong to her.</p> <p>For these reasons (new) tasks do not have to be re-assigned. It happens automatically.</p> <p>Please take a look at latest release of Axon.ivy Engine with Firefox or IE. Deploying JSF WorkflowUI during the creation of a new application will enable you to set up these features. It's a good idea to define an admin (permissions). She can even set absences for other people.</p>Tamas KISThu, 05 Mar 2015 11:52:31 -0500https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent/1205https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1200<p>i found that feature in jsfworkflow. But it does not seem to work. I've deployed JsfWorkflowUi.zip and when i click the add replacement button i got an error in the Chrome Developper Tools Console</p> <p>Substitution.xhtml:15 Uncaught ReferenceError: addSubstitute is not definedSubstitution.xhtml:15 PrimeFaces.ab.oncoprimefaces.js?ln=primefaces&amp;v=5.0.4-ivy:2 p.completejquery.js?ln=primefaces&amp;v=5.0.4-ivy:25 bI.Callbacks.ijquery.js?ln=primefaces&amp;v=5.0.4-ivy:25 bI.Callbacks.cd.fireWithjquery.js?ln=primefaces&amp;v=5.0.4-ivy:25 cgjquery.js?ln=primefaces&amp;v=5.0.4-ivy:25 bI.ajaxTransport.send.i</p>dbalasseWed, 04 Mar 2015 19:01:30 -0500https://answers.axonivy.com/questions/1197/how-to-reassign-tasks-of-users-that-are-absent#1200