https://answers.axonivy.com/questions/1939/does-ivy-task-support-to-create-reminder-task<p>Hi all</p> <p>I have a requirement like: When user start a process then upload some document, the Document Cheking task will be create for the Superior role and it can be see in tasklist (use API from ivy to load task).</p> <p>If after x Day, that task is not started by super role (may be he is very busy or he's in long holiday), so system will automatically create another task for HR to remind Superior role that he should perform that task (HR will remind superior by fone for example) and both tasks (Document Checking and Reminder) still can be opened. it would mean we can't use Expire time or Delay time in this case because just one task will be available at a time</p> <p>When Document Checking is finished, the reminder will be destroy, i intend to use boundary signal event to do.</p> <p>So does ivy task support this case or is there any api from ivy that we can use?</p> <p>the process look like this:</p> <p><img alt="alt text" src="http://answers.axonivy.com/upfiles/Untitled_6Ix0VUN.png"></p> <p>Thanks in advance</p>enFri, 14 Oct 2016 21:48:11 -0400https://answers.axonivy.com/questions/1939/does-ivy-task-support-to-create-reminder-task/2111<p>To recreate a reminder you can extend the process the following way:</p> <p><img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-14_21h30_24.png"> The System task blocks the process for a specified duration: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-14_21h51_00.png"> The alternative gateway checks if the origin task is already done in the meantime: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-14_21h31_04.png"></p> <p>If this is the case, the reminder process ends, otherwise a new reminder task will be created.</p>Barbara BruggerFri, 14 Oct 2016 21:48:11 -0400https://answers.axonivy.com/questions/1939/does-ivy-task-support-to-create-reminder-task/2111https://answers.axonivy.com/questions/1939/does-ivy-task-support-to-create-reminder-task/2102<p>Hi Trung</p> <p>it's a while now since you asked this question but maybe you (or someone else) are still interested in a solution.</p> <p><strong>Please notice: This only works with Axon.ivy 6.3 and greater.</strong></p> <p>You can find a demo project <a href="/upfiles/reminderPattern_63.iar">here</a> which shows a pattern to create reminders to a task and destroy them if the concerning task is done.</p> <p><img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-11_16h06_00.png"></p> <p>At the To do step an expiry handling is defined as following: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-11_16h06_12_goxvf2Z.png"></p> <p>The error start gets the task id of the expired task: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-11_16h06_28.png"></p> <p>If the To do task is done before the remind task was, the Remind task will be destroyed: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-11_16h06_22.png"></p> <p>The sent signal is caught by the attached signal of the Remind task: <img alt="alt text" src="http://answers.axonivy.com/upfiles/2016-10-11_16h06_39.png"></p> <p>Regards Barbara</p>Barbara BruggerTue, 11 Oct 2016 16:38:33 -0400https://answers.axonivy.com/questions/1939/does-ivy-task-support-to-create-reminder-task/2102