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<rss xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title>Answers to: Admin Ui is not launching</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching</link><description>&lt;p&gt;Hello everyone, &lt;/p&gt;
&lt;p&gt;If we have set proxy name and port in the engine then we are not able to launch the Admin UI tool. &lt;img alt="alt text" src="https://answers.axonivy.com/upfiles/AdminUIError.PNG"&gt;&lt;/p&gt;
&lt;p&gt;The error is: &lt;img alt="alt text" src="https://answers.axonivy.com/upfiles/detailedErr.PNG"&gt;&lt;/p&gt;
&lt;p&gt;How could we overcome this issue, having the proxy settings set and the being able to use the tool?&lt;/p&gt;
&lt;p&gt;Thank you for your input in advance :) &lt;/p&gt;
&lt;p&gt;Update: 
These are the rules in the IIS: 
&lt;img alt="alt text" src="https://answers.axonivy.com/upfiles/IISRules.PNG"&gt;&lt;/p&gt;</description><atom:link href="https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching" rel="self"></atom:link><language>en</language><lastBuildDate>Thu, 19 Sep 2019 03:42:57 -0400</lastBuildDate><item><title>Answer by Stelt0</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching/3998</link><description>&lt;p&gt;Hi IvyTeam,&lt;/p&gt;
&lt;p&gt;Please, test this scenario.
Put ANY proxy server infront of Axon engine and configure the engine to redirect to it.
The Admin UI is not opening neither via the proxy, neither via localhost.&lt;/p&gt;
&lt;p&gt;So, in general you need to work on the database level if you need to change something, which is not good.&lt;/p&gt;
&lt;p&gt;BR,
Yordan&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Stelt0</dc:creator><pubDate>Thu, 19 Sep 2019 03:42:57 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching/3998</guid></item><item><title>Comment by SupportIvyTeam on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3997</link><description>&lt;p&gt;Please look in your donwloaded JNLP file, I think the urls in there are wrong (pointing may be directly to the internal server). Sorry we never tested AdminUI behind a iis configured as reverse proxy, may we have also to fix something there.&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">SupportIvyTeam</dc:creator><pubDate>Wed, 18 Sep 2019 11:09:24 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3997</guid></item><item><title>Comment by a_v_a on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3985</link><description>&lt;p&gt;Well, I use the IIS just to get to the location where the Admin tab is (&lt;a href="https://testserver.com/ivy/info/index.jsp?pageId=admin_panel"&gt;https://testserver.com/ivy/info/index.jsp?pageId=admin_panel&lt;/a&gt; ) and then, I am downloading the .jnlp file, which afterwards is throwing the errors from the snapshots that are in my first comment.&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">a_v_a</dc:creator><pubDate>Tue, 17 Sep 2019 09:45:51 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3985</guid></item><item><title>Comment by SupportIvyTeam on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3983</link><description>&lt;p&gt;And you launch de AdminUI also over the IIS reverse proxy?&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">SupportIvyTeam</dc:creator><pubDate>Tue, 17 Sep 2019 09:12:07 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3983</guid></item><item><title>Comment by a_v_a on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3979</link><description>&lt;p&gt;Hi again, 
We are using IIS 8.5 on Win Server 2012 and Ivy 7.0.12. I added in my first post a snap shot of the rules we are using.&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">a_v_a</dc:creator><pubDate>Tue, 17 Sep 2019 04:17:36 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3979</guid></item><item><title>Comment by SupportIvyTeam on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3978</link><description>&lt;p&gt;Could you send me some details about the redirect settings in iis? Which version of Ivy and IIS are you using?&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">SupportIvyTeam</dc:creator><pubDate>Tue, 17 Sep 2019 03:44:04 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3978</guid></item><item><title>Comment by a_v_a on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3976</link><description>&lt;p&gt;Hi, 
Thank you for your comment. We have set IIS as reverse proxy, that's why we set WebServer.HTTP.ProxyPort and WebServer.HTTP.ProxyName because otherwise it doesn't handle some of the redirects very well. 
Thank you for your time :)
AVA&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">a_v_a</dc:creator><pubDate>Tue, 17 Sep 2019 01:51:26 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3976</guid></item><item><title>Comment by SupportIvyTeam on a_v_a's question</title><link>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3974</link><description>&lt;p&gt;Hi&lt;/p&gt;
&lt;p&gt;Where an how did you exactly set the mentioned proxy settings?
And why you need them? May you need them only for webservices or rest?&lt;/p&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">SupportIvyTeam</dc:creator><pubDate>Mon, 16 Sep 2019 10:05:49 -0400</pubDate><guid>https://answers.axonivy.com/questions/3973/admin-ui-is-not-launching#3974</guid></item></channel></rss>