Answer by SupportIvyTeam

SupportIvyTeam — Mon, 19 Jun 2023 10:30:12 -0400

https://community.axonivy.com/d/148-troubleshoot-endless-loops-and-deadlocks

Answer by Reto Weiss

Reto Weiss — Tue, 03 Jun 2014 12:19:46 -0400

There are multiple ways to take a thread dump:

JPS and JSTACK

If the server is not running as Windows Service you can use the command line tools jps and jstack from a Java Developer Kit (JDK).

First execute jps to see what java virtual maschines are running on your maschine:

>jps
4384 ServerLauncher
2016
3152 Jps

Then execute jstack with the pid of java virtual maschine executing the ServerLauncher.

>jstack 4384 >stackdump.txt

Visual VM

If the server is not running as Windows Service you can use the Java Developer Kit tool VisualVM

Execute jvisualvm.exe from the bin directory of the JDK.
In the Applications View search for the java virtual maschine (jvm) that is running the ch.ivyteam.ivy.server.ServerLauncher class and double click it. The jvm is opened in a new tab on the left side.
Go the Threads tab and press the button Thread Dump. The thread dump is created and displayed within VisualVM

Windows Service and Visual VM

Because a Xpert.ivy Server running as Windows Service is not running with the same user as JPS or VisualVM it is not visible to them because of security reasons.

However, to take a thread dump of an Xpert.ivy Server running as Windows Service you have to setup Xpert.ivy Server using JMX. Afterwards you can connect with VisualVM to the Xpert.ivy Server running as Windows Service.

A detailed describtion how to use VisualVM with Xpert.ivy Server running as Windows Service can be found here.

Answers to: How can I take a thread dump of Xpert.ivy Server?

Answer by SupportIvyTeam

Answer by Reto Weiss