Questions asked by Marco Klauenbösch

Printers not found when deployed

Marco Klauenbösch — Thu, 13 Feb 2020 04:00:33 -0500

When searching for printers with PrinterJob.lookupPrintServices(); everthing works fine locally in the Designer. After deploying the application, it only finds "Microsoft XPS Document Writer". I was thinking maybe the printers aren't installed on the server, but they are. When installing the Designer on the Server, everything works fine too.

I couldn't really find any helpful information about this exact problem/behavior. I've tried to change the Ivy Engine Service user from the local user to the one I used to login to the server, but that didnt help either.

REST token authentication

Marco Klauenbösch — Mon, 23 Oct 2017 10:08:48 -0400

We’ve been setting up a REST client but failed at configure the authentication. The API requires you to authenticate with a token.

The documentation of the API tells you to pass the token through the «Authorization» header with its value being for example «Token: d2f763479f703d80de0ec15254237bc651f9cdc0». Doing this in the REST Client Activity element wasn’t successfully.

So, what’s the correct way to pass the token to the API for authentication

Ivy log files are empty when accessed through an upstream server

Marco Klauenbösch — Tue, 21 Mar 2017 10:49:20 -0400

Hello everybody

We got Ivy running on a windows server. A few weeks ago, we added an upstream Linux Apache Server which connects via AJP. When the Ivy application is accessed through this Linux server, the log files don’t get written anymore. The log files are generated every day but they are just empty. Also generated files with Java (e.g. Excel-Files) are damaged and can’t be read correctly. If we access the application locally through http, the log file gets written and the files can be generated and read.

Could someone please help us figure out why these logs are turning out empty and how to fix it? Thanks in advance

Marco